Provision of Services Regulations 2009
The following information is supplied in accordance with our obligations under The Provision of Services Regulations 2009. Required information not provided below is included in the engagement letter and terms of business between Marshall Peters and its clients.
Service Providers
- MARSHALL PETERS LIMITED
trading as Marshall Peters
Company name: Marshall Peters Limited
Legal form: A limited company registered in England and Wales
Service: Insolvency, restructuring and associated services
Registered number: 04498468
Registered office: Chandler House 7 Ferry Road Office Park Riversway, Preston, England, PR2 2YH
Telephone Number: +44 (0)1257 452021
Facsimile: +44 (0)1257 450951
VAT Registration Number: 860 4179 25
Public Registers:
Details about the company’s registration can be viewed at www.companieshouse.gov.uk under the registered number given above.
Insolvency appointment- takers can be viewed at www.insolvencydirect.bis.gov.uk/fip1/
Trading Offices:
Preston
Address: Heskin Hall Farm, Wood Lane, Heskin, Preston, PR7 5PA
Telephone number: +44 (0) 1257 452021
- MARSHALL PETERS MANCHESTER LIMITED
trading as Marshall Peters
Company name: Marshall Peters Manchester Limited
Legal form: A limited company registered in England and Wales
Service: Insolvency, restructuring and associated services
Registered number: 10250013
Registered office: Chandler House 7 Ferry Road Office Park, Riversway, Preston, Lancashire, England, PR2 2YH
Telephone Number: +44 (0)161 914 9255
Facsimile: +44 (0)1257 450951
VAT Registration Number: 288 3530 72
Public Registers:
Details about the company’s registration can be viewed at www.companieshouse.gov.uk under the registered number given above.
Insolvency appointment- takers can be viewed at www.insolvencydirect.bis.gov.uk/fip1/
Trading Offices:
Manchester
Address: Bartle House, Oxford Court, Manchester, M2 3WQ
Telephone number: +44 (0)161 914 9255
Facsimile: +44 (0)1257 450951
Quality of Service
The following information relates to each of the service providers set out above.
Marshall Peters Limited and Marshall Peters Manchester Limited place a high priority on client service and are keen to ensure that the quality of this is maintained. If at any time you would like to discuss how the firms’ service to you could be improved, or if you are dissatisfied with the services you are receiving, please contact the practice manager (Marshall Peters Limited - Lee Morris telephone number 01257 452021. Marshall Peters Manchester Limited – Alan Howarth telephone number 0161 914 9255) in the first instance. If you are unable to reach a satisfactory response in the first instance, you may escalate your complaint to the acting Insolvency Practitioner (Marshall Peters Limited - Clive Morris telephone number 01257 452021. Marshall Peters Manchester Limited – Paul Palmer telephone number 0161 914 9255).
In the event of your not being satisfied with our response you should bring the matter to the attention of the Insolvency Service, an Executive Agency of the Department of Business Innovation and Skills whose statutory activities include the regulation of the insolvency profession.
You can make a complaint to the Insolvency Service by either:-
- Calling the Insolvency Service Enquiry Line on 0845 602 9848 (Monday to Friday 8.00am to 5.00pm)
- Visiting the Insolvency Service website at www.bis.gov.uk/insolvency , completing the online complaint form and submitting it electronically
- Alternatively you can print the form and post it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, or you can email it to
This email address is being protected from spambots. You need JavaScript enabled to view it.
Further information about the complaints service is provided on the Insolvency Service website.
This may be found at https://www.gov.uk/complain-about-insolvency-practitioner
For your information, principals licensed to act as Insolvency Practitioners in the UK by the Insolvency Practitioners’ Association:
Clive Morris
Paul Palmer
Regulatory body contact details:
Insolvency Practitioners Association
Valiant House
1st Floor
4-10 Heneage Lane
London
EC3A 5DQ
Clive Morris and Paul Palmer take Property Receivership appointments. Any complaint as to the conduct of Clive Morris or Paul Palmer in respect of a Property. Receivership should, in the first instance, be addressed to the Firm for processing through the Firm’s complaints handling procedure. If the complaint is not satisfactorily resolved, then the complaint should be referred to the Registered Property Receivership Scheme via their complaints portal and which can be accessed www.registeredpropertyreceivers.org/contact-us
Professional Indemnity Insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, the firms’ professional indemnity insurer is Marsh Ltd, Merlin House, Brunel Road, Theale, Reading, RG7 4BY.
Governing Law
The terms of our engagement and any services provided by us are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.
Website Terms and Conditions
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website which include www.marshallpeters.co.uk (our ‘Website’), whether as a guest or a registered user. Please read these terms of use carefully before you start to use our Website. By using our Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our Website.
Accessing Our Website
Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our Website, or the entirety of Website, to users who have registered with us.
If you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
When using our Website, you must comply with the provisions of our acceptable use policy.
You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not print off, copy, or in any way download extracts, of any page(s) from our Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the author of material on our Website must always be acknowledged.
You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Website in breach of these terms of use, your right to use any our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on Information Posted
Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.
Our Website Changes Regularly
We aim to update our Website regularly, and may change the content at any time. If the need arises, we may suspend access to our Website, or close them indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.
Our Liability
The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any Website linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, or our liability for deceit or fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
Information About You and Your Visits to our Website
We process information about you in accordance with our privacy policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
Uploading Material to our Website
Whenever you make use of a feature that allows you to upload material to our Website, or to make contact with other users of our Website, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
We have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to any our Website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website. We have the right to remove any material or posting you make on any Website if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
Viruses, Hacking and Other Offences
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on them, or on any website linked to them.
Linking to our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
If you wish to make any use of material on our Website other than that set out above, please address your request to
Links From our Website
Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and Applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Website.
Your Concerns
If you have any concerns about material which appears on any of our Website, please contact:
Thank you for visiting our Website.
